What do we offer?

• Preparing online store regulations.
• Preparing general terms and conditions of contract and terms of service.
• Preparing terms and conditions for the electronic provision of services.
• Preparing the wording of consents to receive commercial information.
• Advice on the protection of consumer rights and the protection of the rights of entrepreneurs who are granted certain consumer rights by statute.
• Preparing marketplace documentation.
• Advice on the handling of warranty claims.
• E-commerce training.
• Developing privacy policies, cookie policies, information clauses and cookie clauses.
• Preparing regulations for the use of applications.

Why CK Legal?

• We review a business plan and help match the legal model to the client’s intended business goals within the limits of the applicable law.
• We verify the actual operation of IT tools within the business processes of online stores and marketplaces.
• We support the IT team in designing and tailoring the store’s solutions to client needs within the required budget.
• We support the client in developing processes that are safe, abuse-resistant, legally compliant and clear to users, including consumers.
• We support the communications team in discharging information obligations towards consumers and businesses.
• We prepare service contracts relating to online store management and we support the client in the negotiation process.
• We have experience in supporting IT companies offering maintenance services, clients using third-party maintenance services, and advertising agencies preparing solutions for their clients.
• We support communications in the complaint handling process.
• We prepare documentation for the fulfilment of information obligations relating to personal data protection, taking into account the specificity of e-commerce tools.

We provide end-to-end assistance to e-store operators. We also support marketplace providers. Our services are intended for family businesses, technology companies, start-ups, as well as all other operators providing electronic services through their websites (e.g. newsletters, contact forms).